Internet Banking Support Site

 

FACILITIES AVAILABLE IN RETAIL INTERNET BANKING

RETAIL

 

Facilities / Conditions

View and Transaction facility in all accounts opened in the same CIF

 

CIF must be "Personal". Internet Banking is to be registered in CBS, at the home branch of the CIF. Retail Internet Banking is restricted to a single user.

"Profile" menu with mandatory password

Customer can set his mobile number, give nick-names to his accounts, hide / unhide his accounts and suspend / restore transaction rights in own accounts.

Statement of accounts

Statement available for a period six months or 150 transactions whichever is less. Download option available in PDF or MS Excel formats.

View facility for Income Tax Annual Credit Statement (Form 26 AS)

PAN number of the customer should be recorded in the CIF of the customer. On clicking the "View Income Tax statement" in "My accounts" tab in SBTONLINE, the customer will be prompted to confirm his account number and PAN number. On confirmation, he will be redirected to https://onlineservices.tin.nsdl.com from where the customer can see / download the Income Tax credit statements pertaining to the current assessment year and previous six assessment years.

Transaction rights

Three options of rights available in each account viz. "Enquiry only", "Transaction" and "Limited transaction and view". ("Transaction" right facilitates full transaction rights to any accounts whereas "Limited Transaction and view" right facilitates only transaction between own accounts in same CIF)

Funds transfer to own accounts in the same branch (Funds transfer)

No limit for funds transfer to own accounts in the same branch. The maximum Fund Transfer limit per day including all facilities offered through Internet Banking is Rs.5 Lac. (excluding tax transactions and transfer to own accounts)

Funds transfer to own accounts with other branches (Funds transfer)

Rs.5.00 lakhs per day

Manage third party / inter bank (RTGS/NEFT/GRPT) beneficiaries

Option available in "Profile" to create "Third party" (Accounts within SBT) beneficiaries and "Inter Bank" (Accounts in any bank) beneficiaries. This requires approval by High security password received by the customer in his mobile, and 16 hours time for activation at present.

Funds transfer to third party accounts within SBT branches (Third party transfer)

Rs.5.00 lakhs per day

Funds transfer to other banks through RTGS / NEFT / GRPT (Inter Bank transfer)

Rs.5.00 lakhs per day

Online Fixed deposits - e-TDR / e-STDR

Rs.10.00 lakhs per day. Option available to customers for online closure of the account also.

Online Recurring deposits - e-RD

Rs.10.00 lakhs per day. Option available to customers for online closure of the account also.

Payment of Kerala and Maharashtra State Commercial taxes

Rs.10.00 lakhs per day

Payment of Direct taxes (CBDT) - Payment of TDS, Income Tax, Corporation Tax, Securities Transactions Tax, Hotel Receipts Tax, Estate Duty, Interest Tax, Wealth Tax, Expenditure Tax, Gift Tax and Fringe Benefits Tax

Rs.2.00 Crore per day

SBT ATM cards are also enabled for tax payments through Internet Banking channel.

Payment of Indirect taxes (CBEC) - Service Tax, Excise Tax, Customs Duty

Rs.2.00 Crore per day

Request for IOI / Cheque Book / Account Opening / Deposit Renewal / Standing Instruction / Closure of Loan Account

These options require manual intervention by the branch, for execution.

Bill Payments

In built facility for payment of various Utility bills. Customer has to add the biller through SBTONLINE and the details are to be approved by the biller. Two types of Bill payments are available viz. "With bill" and "Without bill". Autopay facility available for "With bill" type of bill payments. Billers like BSNL CellOne, SBI Life, SBI Card, LIC of India, ICICI Prudential, Readers Digest, India Today, TATA AIG, National Association of Blind, Reliance Infocomm etc.. and many more are available in "All India" and "City wise" categories.

SBT ATM cards are also enabled for Bill payment transactions through Internet Banking channel.

M/s. BillDesk is the authorised intermediary for Bill payment transactions.

Online shopping

At present we have integrated our Online site with the following intermediaries:-

1. M/s. BillDesk

2. M/s. CC Avenues India Pvt Ltd.

3. M/s. E-Billing Solutions Pvt Ltd.

4. M/s. Tech Process Solutions Ltd.

5. M/s. Atom Technologies Pvt Ltd.

6. M/s. Citrus Payment Solutions Pvt Ltd.

7. M/s. IBIBO Web Pvt Ltd.

8. M/s. Times of Money

Arrangement with numerous online shopping sites for purchase of jewellery, apparels, books, magazines, handicrafts, home décor and furnishings, consumer electronics, computers and accessories, watches, gifts and toys etc. Services like astrology, matrimony, consultancy, coins and stamps, finance and management, automobile services, health and beauty, job services, legal services, web hosting and related services etc are also available.

SBT ATM cards are also enabled for Online shopping / Merchant transactions through Internet Banking channel.

Flight ticket booking

Arrangement for flight ticket booking through http://www.makemytrip.com and http://www.cleartrip.com,

Railway ticket booking

Customer has to login through http://www.irctc.co.in for this facility. Maximum 10 tickets can be booked per month irrespective of amount, under a single User ID registered with IRCTC. Bank commission Rs.10.00 per ticket.

Railway ticket can be booked through SBT ATM Card also. (The transaction is done through ATM channel, and will be stamped as an ATM POS transaction, and is not an Internet Banking transaction)

Accommodation and Hotel room booking

Arrangement for online hotel room reservations through the above mentioned intermediaries.

Recharge of mobile phones

BSNL, Aircel, Idea, Loop Mobile, MTNL, MTS, Reliance Mobile, Tata Docomo, Tata Indicom, Tata Walky, Uninor, Videocon, Virgin Mobile, Vodafone etc.. through the respective merchant sites.

Recharge of D2H satellite TV connections

Dish TV,  Sun Direct,  Tata Sky,  Big TV,  Videocon D2H

Donation to Guruvayoor Devaswom

Online booking of vazhipad and other poojas, guest house booking. Customer has to login through https://www.guruvayurdevaswom.nic.in for this facility.

Online payment of Commercial taxes : Govt of Kerala, Maharashtra, Karnataka and Tamilnadu

Customers can login to Kerala, Karnataka and Tamilnadu State Commercial Taxes through the respective Govt websites and make payment through SBTONLINE.

Payment of Maharashtra State VAT, CST and Profession taxes can be made through SBTONLINE itself.

SBT ATM cards are also enabled for Commercial Taxes transactions through Internet Banking channel.

Online payment of Customs Duty

Customs Duty payment enabled through SBTOnline. Customers can login to ICEGATE website of Customs and make payments. Multiple challan payment facility is also available.

Online payment to Kerala State Excise Dept

Payments related to Excise license fees, Duty and import fee on foreign liquor, rent for shops, vending fees etc can be made through SBTOnline.

SBT INSTAPAY facility for Bill Payments

This facility is available in the Pre-login page of SBTOnline.  Customer need not register with the Biller for payment of utility bills.

Online payment of Motor Vehicle taxes, Govt of Kerala

All the payments related to Kerala Motor Vehicles Department, can be made through this arrangement. Customer has to login through http://www.keralamvd.nic.in for this facility.

Challan Reprint

Option available in "E-Tax" tab to "Reprint Challan" pertaining to any backdated tax transaction done through SBTONLINE.

DEMAT Services

View your Demat account details, statement of holdings, statement of transactions and statement of billing online. Order your Delivery Instructions Booklet online and the same would be delivered at your doorstep. Check ISINs, Settlement Calendar and Status of Requests online. View history for Lien on Funds, Lien on Shares or Funds Transfer.

IPO services through ASBA

Simple and easy way to apply online for an IPO, using funds in Savings Bank and Current accounts. Account will be debited only if allotment is made. Application money will remain blocked up to finalization of basis of allotment. Funds parked in the account for the purpose of applying for IPO, continue to earn interest during the application process.

 

 

Site developed, designed and maintained by Internet Banking Cell,

IT Services Department, State Bank of Travancore, Head Office, Poojappura, Thiruvananthapuram-695 012