As a part of Cheque Truncation System, the Reserve Bank Of India has mandated that only CTS-2010 standard multicity order cheques are to be issued to customers. All cutomers are requested to contact their parent branch and obtain the CTS-2010 standard cheques and surrender the old cheques issued prior to 31/10/2011. Continuity of Banking Services for Handling Government Business during Calamity, Strike or other Disruptions at Bank/Branch
As per RBI directive, all banks have to issue online alerts for all types of transactions, irrespective of the amount, involving usage of cards. Hence SMS alerts will be sent to the mobile number of customers registered with the Bank and a nominal charge of Rs.25/-plus Service Tax per quarter will be charged from the quarter ending 30th September 2013 towards SMS alerts, involving usage of cards, except in No-Frill Accounts.
Customers using our Internet & mobile Banking are requested to take note of Security Tips
Instances of transfer of money from NRI customer's accounts based on email instructions received from the customers have been reported by the branches which subsequently turned out to be fraud. It is observed that customers emails have been hacked and fraudulent transfer of funds were made by the hackers.In order to protect the depositor's money and also to prevent frauds, the facility of transfer of funds based on email instructions has been stopped.
We, therefore request all the customers to use Internet Banking and other alternate mode of transfer.Please bear with us for the inconvenience caused. Member of largest ATM network in India. State Bank of Travancore cautions public against fictitious offers. Please complain to Local Police/Cyber crime Authorities against fictitious offers of money from abroad.
As mandated by RBI, a new series of cheque leaves compliant with CTS-2010 standards shall come into effect from August 01, 2013. Our bank has been issuing these new series cheque books commencing from 01/10/2011.The old cheque leaves issued prior to this date may kindly be destroyed. If any of our valued customers have not received the new series of cheque books by now, they may please get in touch with the branches concerned where they maintain their accounts
For receiving Govt. Subsidies, Welfare Pensions, Scholarships etc.Call on your SBT Branch for linking your Aadhar Number with your Bank Account Number. Our esteemed customers are requested to approach their respective branches and ensure that their accounts are KYC compliant. If not please submit documents for ID proof and address proof. Multiple delivery channels Branches, ATMs, Internet Banking and Mobile Banking
Instances of hacking email addresses are reported. Please avoid sending email messages to branches for transfer of funds for the safety of your own funds. Please use internet banking facility for balance checking as well as transfer of funds. If you are not using the facility so far, please contact your branch for obtaining the facility. it is simple and safe. Please co-operate with us for safe banking.